01
Can I collect from a local store?
Yes you can colet the product from ower local store. For address please check ower contact page.
Do you deliver on Weekend?
No.
How long it takes to receive my Patterns ?
The patterns will be deliver true your email in maximum 24 h since we receive payment confirmation.How long it takes to receive my custom made Patterns ?
The execution time of a pattern is average between 2 and 5 working days depending on its complexity and the work volume we have at the time of request.02
I'm new, how do I order?
The orders can be made on ower website or in case you whant to make the order for you true email you can contact us any time.
Which credit cards do you accept?
Mastercard, VISA, Switch/Maestro, Visa Debit, Delta and Electron.
Can I use a different payment method?
Yes. You can use PayPal, Credit Card or Wire Bank Transfer to pay for goods. We do not accept cheque or store cards.
Do your prices including VAT?
We ar not VAT payable. Ower prices on the website is final price.
03
Where is my order?
All the products ar sended manualy to the email added during the order.
How can I make a complaint?
In the rare occasion we make a mistake we are more than happy to take all customer feedback. Contact Us
04
How do I return an item?
We don’t accept returns please check ower Return Policy page and Term and Condition.
What do I do if I have received a damaged item?
If the product (files) ar damage or not able to open to use them please contact us so we can send them again.